CAREERS

ITAM Inventory Supervisor

JOB DESCRIPTION

Role Type: Full-Time
Schedule: Monday – Friday
Type: Hourly non-exempt
Rate: $18.00 – $20.00 (based on experience)

ABOUT THE ROLE

Auditmacs is seeking an experienced and highly organized ITAM Inventory Supervisor to oversee our IT asset lifecycle operations and lead a team of Inventory Specialists.
This supervisory role ensures the integrity of our asset tracking systems, maintains policy compliance, and drives process improvements to support efficient inventory and asset management across the organization.

KEY RESPONSIBILITIES

Supervise day-to-day operations of the ITAM Inventory team, ensuring accurate and timely processing of all incoming and outgoing IT assets.
Train, mentor, and evaluate Inventory Specialists to ensure adherence to standard operating procedures, safety protocols, and performance expectations.
Oversee the tagging, labeling, categorization, and secure storage of IT equipment including laptops, monitors, peripherals, and accessories.
Monitor asset records and inventory system data for completeness, consistency, and accuracy; initiate corrective actions as needed.
Coordinate regular physical audits and reconciliations; prepare inventory and audit reports for internal stakeholders and external clients.
Collaborate with cross-functional teams (e.g., Deployment, Procurement, Helpdesk) to support asset requests and lifecycle tracking.
Enforce ITAM policies including security, asset handling, and chain-of-custody procedures.
Propose and implement process improvements to enhance efficiency, compliance, and service quality.

PREFERRED EXPERIENCE

3+ years of experience in IT asset management, inventory control, or related field
1+ years of experience in a supervisory or team lead role
Strong working knowledge of ITAM systems and inventory management software
Familiarity with IT hardware and peripheral components
Experience with audits and asset reconciliation processes
Excellent analytical, organizational, and interpersonal skills

ITAM Inventory Specialist

JOB DESCRIPTION

Role Type: Full-Time
Schedule: Monday – Friday
Type: Hourly non-exempt
Rate: $15.00 – $18.00 (based on experience)

ABOUT THE ROLE

Auditmacs is seeking an IT Asset Management (ITAM) Inventory Specialist to support our asset lifecycle management operations.
In this role, you will ensure accurate tracking, auditing, and reporting of IT assets across their lifecycle—from receipt and storage to deployment, return, and retirement.
This position requires strong organizational skills, attention to detail, and the ability to work across departments to maintain data integrity within our asset management systems.

KEY RESPONSIBILITIES

Receive and log IT equipment including laptops, monitors, peripherals, and accessories into asset tracking systems
Ensure all assets are properly tagged, labeled, and categorized upon intake
Maintain detailed and accurate inventory records throughout the asset lifecycle
Conduct regular physical inventory counts and reconcile against system records
Support internal and client audits by providing documentation and reporting as needed
Assist with staging, organizing, and preparing equipment for deployment or shipment
Coordinate with cross-functional teams for inventory requests and asset status updates
Ensure compliance with ITAM policies and procedures, including asset security and chain of custody

PREFERRED EXPERIENCE

Experience with asset tracking tools or inventory management software
Familiarity with IT hardware and peripherals
Understanding of IT asset lifecycle stages and ITAM best practices
Strong data entry and recordkeeping skills

ITAM Technical Support Specialist

JOB DESCRIPTION

Role Type: Full-Time
Schedule: Monday – Friday
Type: Hourly non-exempt
Rate: $15.00 – $18.00 (based on experience)

ABOUT THE ROLE

Auditmacs is seeking an ITAM Technical Support Specialist to join our IT Asset Management team at our centrally located Jacksonville facility.
This is an excellent opportunity for individuals looking to begin or grow their career in IT support and asset lifecycle management.
You’ll gain hands-on experience with enterprise-level hardware and software deployments, device lifecycle workflows, and cross-functional coordination in a fast-paced, professional environment.

KEY RESPONSIBILITIES

Provide Level 1 & 2 technical support for end-user hardware including laptops, tablets, smartphones, and peripheral devices
Configure and stage devices according to standardized deployment procedures
Coordinate device replacement, repair, and warranty processing
Monitor and manage open service tickets to meet internal/external SLAs
Manage wireless/mobile devices across carrier portals (e.g., Verizon, AT&T, T-Mobile)
Perform shipping and receiving tasks for incoming and outgoing IT assets
Maintain inventory accuracy and control using asset tracking tools
Support physical inventory audits and general ITAM warehouse upkeep
Collaborate with other departments to ensure smooth deployment operations

PREFERRED EXPERIENCE

Working knowledge of mobile device platforms (iOS, Android, Windows)
Familiarity with major OEM hardware (HP, Dell, Lenovo, Apple, etc.)
Exposure to IT service management (ITSM) tools or ticketing systems
Prior experience with inventory management or asset tracking systems is a plus

Hardware Recertification Specialist

JOB DESCRIPTION

Role Type: Full-Time
Schedule: Monday – Friday
Type: Hourly non-exempt
Rate: $15.00 – $18.00 (based on experience)

ABOUT THE ROLE

Auditmacs is seeking an ITAM Hardware Recertification Specialist to join our IT Asset Management team at our centrally located Jacksonville facility.
In this hands-on role, you’ll be responsible for testing, diagnosing, cleaning, and preparing returned or decommissioned IT hardware for redeployment.
This position is ideal for someone who enjoys technical troubleshooting, attention to detail, and working in a process-driven environment.

KEY RESPONSIBILITIES

Evaluate returned and decommissioned IT hardware (laptops, desktops, tablets, etc.) for reuse, resale, or recycling
Run diagnostic and hardware testing utilities to assess device functionality
Clean and reset devices to company standards, including data wiping and reimaging
Document test results and hardware status in asset management systems
Assist in the repair and replacement of defective or worn parts (RAM, hard drives, batteries, etc.)
Ensure proper labeling and categorization of devices by condition and recertification status
Maintain cleanliness and organization of workstations and inventory areas
Support physical inventory and assist in inventory audits as needed

PREFERRED EXPERIENCE

Basic knowledge of PC and laptop hardware components, along with mobile devices; Tablets, phones, etc.
Working knowledge of mobile device platforms (iOS, Android, Windows)
Experience with diagnostic tools and data erasure software (e.g., Blancco, DBAN) is a plus
Exposure to IT service management (ITSM) tools or ticketing systems
Ability to follow written procedures and documentation protocols

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