CAREERS

Role Type: Full-Time
Schedule: Monday – Friday
Type: Hourly non-exempt
Rate: $15.00 – $18.00 (based on experience)
Location: 32207

ABOUT THE ROLE

Auditmacs is seeking an IT Asset Management (ITAM) Inventory Specialist to support our asset lifecycle management operations.

In this role, you will ensure accurate tracking, auditing, and reporting of IT assets across their lifecycle—from receipt and storage to deployment, return, and retirement.

This position requires strong organizational skills, attention to detail, and the ability to work across departments to maintain data integrity within our asset management systems.

KEY RESPONSIBILITIES

• Receive and log IT equipment including laptops, monitors, peripherals, and accessories into asset tracking systems
• Ensure all assets are properly tagged, labeled, and categorized upon intake
• Maintain detailed and accurate inventory records throughout the asset lifecycle
• Conduct regular physical inventory counts and reconcile against system records
• Support internal and client audits by providing documentation and reporting as needed
• Assist with staging, organizing, and preparing equipment for deployment or shipment
• Coordinate with cross-functional teams for inventory requests and asset status updates
• Ensure compliance with ITAM policies and procedures, including asset security and chain of custody

PREFERRED EXPERIENCE

• Experience with asset tracking tools or inventory management software
• Familiarity with IT hardware and peripherals
• Understanding of IT asset lifecycle stages and ITAM best practices
• Strong data entry and recordkeeping skills

JOB DESCRIPTION

Role Type: Full-Time
Schedule: Monday – Friday
Type: Hourly non-exempt
Rate: $15.00 – $18.00 (based on experience)
Location: 32207

ABOUT THE ROLE

Auditmacs is seeking an ITAM Technical Support Specialist to join our IT Asset Management team at our centrally located Jacksonville facility.
This is an excellent opportunity for individuals looking to begin or grow their career in IT support and asset lifecycle management.
You’ll gain hands-on experience with enterprise-level hardware and software deployments, device lifecycle workflows, and cross-functional coordination in a fast-paced, professional environment.

KEY RESPONSIBILITIES

• Provide Level 1 & 2 technical support for end-user hardware including laptops, tablets, smartphones, and peripheral devices
• Configure and stage devices according to standardized deployment procedures
• Coordinate device replacement, repair, and warranty processing
• Monitor and manage open service tickets to meet internal/external SLAs
• Manage wireless/mobile devices across carrier portals (e.g., Verizon, AT&T, T-Mobile)
• Perform shipping and receiving tasks for incoming and outgoing IT assets
• Maintain inventory accuracy and control using asset tracking tools
• Support physical inventory audits and general ITAM warehouse upkeep
• Collaborate with other departments to ensure smooth deployment operations

PREFERRED EXPERIENCE

• Working knowledge of mobile device platforms (iOS, Android, Windows)
• Familiarity with major OEM hardware (HP, Dell, Lenovo, Apple, etc.)
• Exposure to IT service management (ITSM) tools or ticketing systems
• Prior experience with inventory management or asset tracking systems is a plus

JOB DESCRIPTION

Role Type: Full-Time
Schedule: Monday – Friday
Type: Hourly non-exempt
Rate: $15.00 – $18.00 (based on experience)
Location: 32207

ABOUT THE ROLE

Auditmacs is seeking an ITAM Hardware Recertification Specialist to join our IT Asset Management team at our centrally located Jacksonville facility.
In this hands-on role, you’ll be responsible for testing, diagnosing, cleaning, and preparing returned or decommissioned IT hardware for redeployment.
This position is ideal for someone who enjoys technical troubleshooting, attention to detail, and working in a process-driven environment.

KEY RESPONSIBILITIES

• Evaluate returned and decommissioned IT hardware (laptops, desktops, tablets, etc.) for reuse, resale, or recycling
• Run diagnostic and hardware testing utilities to assess device functionality
• Clean and reset devices to company standards, including data wiping and reimaging
• Document test results and hardware status in asset management systems
• Assist in the repair and replacement of defective or worn parts (RAM, hard drives, batteries, etc.)
• Ensure proper labeling and categorization of devices by condition and recertification status
• Maintain cleanliness and organization of workstations and inventory areas
• Support physical inventory and assist in inventory audits as needed

PREFERRED EXPERIENCE

• Basic knowledge of PC and laptop hardware components, along with mobile devices; Tablets, phones, etc.
• Working knowledge of mobile device platforms (iOS, Android, Windows)
• Experience with diagnostic tools and data erasure software (e.g., Blancco, DBAN) is a plus
• Exposure to IT service management (ITSM) tools or ticketing systems
• Ability to follow written procedures and documentation protocols